{"id":1173,"date":"2025-10-31T11:26:37","date_gmt":"2025-10-31T12:26:37","guid":{"rendered":"http:\/\/sensecorn.com\/?p=1173"},"modified":"2025-11-03T11:54:47","modified_gmt":"2025-11-03T11:54:47","slug":"dont-forget-the-front-line-why-insurers-need-to-research-the-agent-experience","status":"publish","type":"post","link":"http:\/\/sensecorn.com\/index.php\/2025\/10\/31\/dont-forget-the-front-line-why-insurers-need-to-research-the-agent-experience\/","title":{"rendered":"Don\u2019t Forget the Front Line: Why Insurers Need to Research the Agent Experience"},"content":{"rendered":"<p>In the rush to improve customer experience, many insurers have overlooked a critical group of stakeholders: the independent brokers and agents who sell their products every day. With this group now numbering over 1 million individuals in the U.S., they &#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the rush to improve customer experience, many insurers have overlooked a critical group of stakeholders: the independent<\/p>\n","protected":false},"author":1,"featured_media":247,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[12],"tags":[],"_links":{"self":[{"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/posts\/1173"}],"collection":[{"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/comments?post=1173"}],"version-history":[{"count":1,"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/posts\/1173\/revisions"}],"predecessor-version":[{"id":1174,"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/posts\/1173\/revisions\/1174"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/media\/247"}],"wp:attachment":[{"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/media?parent=1173"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/categories?post=1173"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/sensecorn.com\/index.php\/wp-json\/wp\/v2\/tags?post=1173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}